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About Us
Why Book with us?
Our People and Our Service
What's the difference between our consultants and everyone else in the known world? It's their passion for travel and their experience. It's a combination that is unbeatable in the travel business. It means they go further for customers, and give them value that's unbeatable.
We are very proud of our people. Most of our travel consultants are graduates and all are well travelled and passionate about experiencing travel. Our people work in small teams and have complete ownership to provide our customers with the highest levels of service and expertise.
Even though we are constantly growing, over 50% of our customers have booked their holiday with us before. We believe that the reason for our success and growth is because the quality of our people enables us to provide a personal experience and expertise. Our people focus on giving old fashioned good personal service and build relationships with their regular customers.
Each store is made up of a small team of dedicated individuals and our consultants often know the names of their regular customers, know where they like to travel and the type of experience and style of travel they prefer.
Not only do they know and understand the places to travel to, they can also ensure you get the most out of your holiday and truly experience the destination.
Our people have voted us one of the Sunday Times Top 100 companies to work for 6 years running.
Specialisation
We pride ourselves on being able to provide you with a perfect holiday regardless of the location. Our Flight Centre high street stores specialise in tailor making long-haul holidays to our key destinations including Australia, New Zealand, South Africa, Asia and The Americas.
All of our consultants are accredited specialists by the Australian, New Zealand and South African government tourist authorities.
We also have dedicated First and Business, Exclusive Holiday Collection, Cruise, Youth and Student and Round The World specialist teams to give you an even higher level of expert knowledge when planning these types of holidays.
Typically a Flight Centre store will provide travel arrangements for local businesses as well as for local leisure customers. We also have Flight Centre Business Travel (FCBT) to provide the same high level of service with a focus on the needs of small to medium sized business travel requirements.
Our Product Range
Flight Centre is one of the world’s leading tailor-made travel experts. We have special deals with every major airline and access to rooms in tens of thousands of hotels and experiences across the world. This means when it comes to quality and price we can ensure you get a great deal whatever your budget. From a weekend break in Rome to a two month holiday of a lifetime in Australia, we use our buying power and expertise to ensure we can provide your perfect travel experience.
Our product team have put together a wide range of exciting travel products that suit all budgets and span the world. They have meticulously chosen the best airlines and hotels to ensure our customers get a guarantee of quality as well as price. You can view our extensive product range in our Flights, Hotels, Holidays and Experiences section of the website.
High Street Locations
We have over 100 high street locations in the UK covering from Edinburgh to Brighton so the chances are there’s a store close to you. We are continually opening stores throughout the UK so if you are not yet located near a Flight Centre store the chances are you will be in the near future. For a full listing of our stores please click here.
Consumer Protection and Piece of Mind
Flight Centre is a fully bonded company and is covered for consumer protection by Association of British Travel Agents (ABTA ref: F3691); (International Air Transport Association (IATA ref: 9121239) and Air Travel Organisers Licence (ATOL ref: 4267).>
Value for Money
We are truly independent which means that we are not affiliated to any other travel company or airline, ensuring our customers always get the best deal for their specific needs. We will also book low cost airlines allowing you to take advantage of the any cheap deals these airlines offer and perhaps adding another short break to our holiday calendar!
We believe that we always provide good value for money and what's more we are so confident that we have the best airfare prices in the UK that if you find a lower airfare in the same cabin† elsewhere and we cannot beat it, you will FLY FOR FREE!^ (link fly for free wording)
Flight Centre Online
At Flight Centre we believe the choice is yours. That’s why we offer a variety of ways to find information and to book with us. We offer a wealth of useful travel information and specials online.
Flight Centre Unbeatable
As one of the UK's top travel agents operating through stores located across the country, we are here to help you arrange your holidays, flights, cruises and much more. It is not just finding you a cheap flight or holiday ticket, but extending the value we give through personalized service.
Top Destination Flights
In an effort to improve your experience on the website, we have generated a list of our most popular economy flight searches. These include cheap flights to New York - USA, flights to Sydney - Australia, flights to Johannesburg - South Africa, flights to Dubai - UAE or flights to Bangkok – Thailand. If you're looking for other types of flights such as Business Class Flights, Round the world trips, Student flights, or even Cruises, Flight Centre is here to make it easy for you. We'll help you pick the right deal for your needs and give you a personalized experience when you make a flight or holiday booking.
Most Popular Holiday Locations
In an effort to improve your experience on the website, we have generated an array of our most popular searches. These include cheap holiday to Maldives, holidays to Sydney, holidays to New York, holidays to Dubai, holiday to Marrakech, holiday to Thailand, holiday to Auckland, round the world travel and holidays to Singapore. Interested in holidays to any of the locations such as multi-stop holidays? Then contact us on 0844 800 8660 for a quote. Read about our Airlines and Tour Operators.
Flight Centre confirms availability by searching based on the exact itinerary, booking class & conditions as per the competitors quote. For full terms & conditions & the distinction between cabin class (first & economy) & booking class, click here. Offer is subject to change at any time.
