Malaysia Airlines Flights

Check-in

In addition to the airport counter, Malaysia Airlines provides guests with several methods for flight check-in. 

Self-service check-in

Airport kiosks are available at most Malaysian airports and at selected international destinations. Anyone travelling on an e-ticket may use these convenient devices. Kiosks will print boarding passes and bag tags. Once checked in, proceed to the bag drop-off counter if travelling with checked luggage.

Web check-in

Guests may check-in remotely from home or anywhere with an internet connection. Web check-in opens 48 hours before and closes 90 minutes prior to departure. Guests may select their seat and print off boarding passes.

Baggage Allowance

Carry-on

Hand luggage allowance is determined by the class flown. Economy Class guests are permitted one carry-on piece while Business Suite and Business Class guests are permitted two pieces of cabin luggage. The maximum weight for carry-on bags is 7kg. Passengers with infants are allowed one additional 5kg bag.  

Checked

The checked baggage allowance depends on the routing, ticket class and destination. 

For most destinations, guests may check-in multiple bags up to a maximum weight limit. Economy Class passengers are allowed two bags not exceeding a total of 30kg (66lbs). Business Class passengers may take up to 40kg and Business Suite is permitted 50kg. For further information, please contact the airline directly.

Bulky Items

Most sporting items and musical instruments are permitted and counted as part of the free checked baggage allowance. For bags exceeding maximum size limits, oversized bag fees will apply. Please check with your Flight Centre Travel Expert for specific sporting packing requirements and size limitations.

Pet containers are not included in the free baggage allowance and will incur an additional excess bag fee.

Restricted or Dangerous Goods

Dangerous goods are not permitted in carry-on baggage or checked luggage. These items are restricted as they may pose health and safety risks and may interfere with the safe operation of the aircraft. Restricted items include explosives and fireworks, flammable liquids, flammable gasses and solids, corrosive and radioactive materials, oxidizers and other toxic substances. Any questionable items should be brought to the attention of the check-in staff.

Frequent Flyer Points

Enrich is Malaysia Airlines’ frequent flyer programme. Membership is free and passengers can sign up online. Enrich rewards members with free flights, travel awards and other status benefits depending upon status level. Points are earned for travel on Malaysia Airlines, oneworld and codeshare partner flights. Guests must join Enrich to receive miles or points as flights taken before membership will not be applied retroactively. 

Enrich consists of four tiers or status levels – Blue, Silver, Gold and Platinum. Members automatically qualify for Blue status upon enrolment. Members must earn the qualifying number of sectors or miles before achieving elite status.  

Malaysia Airlines’ modern Economy Class cabin onboard the Airbus A350 between London and Kuala Lumpur is fitted with 220 seats, each with a 31-32 inch seat pitch and seat width of 18 inches, allowing for greater personal space and comfort. The seats are also equipped with 115V AV PED power supply and USB 2.0 port.

Passengers can also speak to their Flight Centre Travel Expert about booking Economy extra legroom seats – there are 27 available, all featuring a 36-inch seat pitch for those who need a bit of extra space.

Entertainment: Personal 11-inch Panasonic capacitive touch screens, built-in USB ports and a 115v AC PED power supply give passengers the ability to enjoy over 100 hours of on-demand high-quality entertainment onboard. Discover everything from the latest blockbusters to popular TV shows, multi-player games and critically acclaimed album releases.

Food and Beverage: Malaysia Airlines serves an entirely halal menu consisting of hot meal choices of beef, lamb or chicken. Alcoholic drinks as well as juices, soft drinks, coffee and tea are available throughout the flight. 

Wi-Fi: Guests in the Business Suite, as well as Platinum Tier passengers, get access to free wi-fi onboard.