United Airlines Flights

Check-in

Online

Online check-in is fast and simple. Passengers may check-in for their flight starting 24 hours before departure. Boarding passes may be printed or sent to a personal mobile device where they can be saved. Online check-in is available from the U.S. and most international destinations. For online check-in, the first flight of the itinerary must be on a United operated flight and the booking must contain 4 or less segments with less than 9 people and you must have scanned your passport previously with United.

Kiosk

Airport kiosks are available in U.S. airports and many international airports. Kiosks allow passengers to print boarding passes, change seats and declare baggage amounts. Once checked in, simply proceed to the bag drop off counter where passports and documentation are checked.

Counter

Airport check-in counters are open for specified time periods, usually from 3 to 4 hours before flight departure. Counters at London Heathrow and major U.S. airports are open throughout the day. 

Baggage

United Airlines have introduced a drop-and-go service that allows you to check your bags in faster. Find out more.

Carry-on

Travellers are allowed 1 piece of hand luggage and 1 personal item such as a shoulder bag, laptop bag or similar. Coats, a nappy bag and reading materials are also allowed. The maximum size for hand luggage cannot exceed 22cm x 35cm x 56cm including handles and wheels.

Please note that there may be additional carry-on guidelines for United Express® and other flights. Ask your Consultant for more details.

Checked

The baggage allowance is determined by the class ticketed, routing and frequent flyer status. Standard allowances are as follows:

• United Economy® - 1 bag up to 23kg in weight
• United Premium Economy® - 2 bags each up to 23kg in weight
• United Business®, United First®, United Polaris® Business Class - 2 bags each up to 32kg in weight

MileagePlus Premier® status holders may be allowed an additional allowance, please check before flying.

Frequent Flyer

The United Airlines MileagePlus programme rewards passengers who fly on United, United Express, Star Alliance and other partner airlines. Points can also be earned for car hire, hotel stays and more. The more you use the program, the sooner you'll achieve Premier® status and receive additional member benefits, such as bonus award miles, upgrades, Premier Access to airport services, fee waivers, discounts and benefits when travelling with Star Alliance members. Accumulated points may be used towards a range of products including flights, upgrades, lounge access or membership, hotel stays and car rentals.  

Great service meets good value in United Economy. Relax in ergonomically-designed seats with up to 32 inches of legroom, not to mention blankets and pillows.

Entertainment: United has installed global satellite-based Wi-Fi on its entire fleet, with 100% of mainline aircraft equipped. This service offers complimentary on-demand programming from a library of more than 150 movies and nearly 200 television shows streamed direct to your device through the United App. Full Wi-Fi access is also available for purchase during the flight. To keep your devices charged, individual in-seat power sockets are standard in Economy Plus and Economy seats on certain aircraft. Free messaging is also available onboard on select aircrafts.

Food and Beverage: Travellers flying internationally in United Economy will enjoy a complimentary meal service, including wine, beer and soft drinks.