Q) What Captain's Pack options benefit which of the 2x projects?
A) Essentials = 1x tree planted in Morocco
Value = 1x tree planted in Morocco & 1x tree planted in Australia
Plus = 2x trees planted in Morocco & 1x tree planted in Australia
Q) Does this initiative offset my trip?
A) This is not a carbon-based initiative and does not offset any element of your trip.
Q) Who is planting the trees?
A) Both Flight Centre and Reforest take tree planting very seriously, and only partner with the best on-the-ground. Our partners need to be local themselves, understanding the ecology of the ecosystems and best approaches for restoring them. They know their local landscapes like the back of their hand and have strong relationships with the community. You can learn more about the specific partner for each project here and here. We’re all about transparency and want you to feel confident that your trees are in good hands.
Q) When will the trees be planted?
A) To ensure your trees survive and thrive, they need to be planted in the right place, in the right way, at the right time of year. Based on climate and rainfall, it’s a different time of year in different regions. So, depending on the location of your project, it could be next week or up to 12 months away.
Q) Will I get notified when my tree is planted?
A) No, however, you can follow the planting journey by visiting our page here. For more information around your project, subscribe to the Reforest newsletters.
Q) How does the 1mil tree target work?
A) Between September 2023 and September 2024, we are aiming to buy 1 million trees collectively across all of our Flight Centre + Reforest Planting for the Planet projects. Due to seasonality, not all trees may be planted within the 12x month period but may fall into the following planting season.
Q) How will we know once we have hit 1mil trees?
A) Each month we will update this page with how we are tracking against target.
Q) Can I visit the trees?
A) We totally understand the desire to visit your trees – we're tree lovers too! However, some of the projects are on private land or in sensitive locations, so we can’t always guarantee public access. But don’t worry, depending on where you are based, and where the projects are located, you may be able to take part in a community planting day (at your own cost).
To find out more about community planting days that you and your customers can attend, sign up to the Reforest newsletter.
Q) How do I know that my trees are actually planted and protected?
A) Rest assured, we take the responsibility of planting and protecting the trees very seriously. Our partner, Reforest, has a strict integrity and verification process with each of the planting partners on the ground. This includes regular updates and reports with geo-tagged photos and videos showing the progress of the trees (we like to think of them as the tree's baby pictures, showing how they are growing up!). We're all about transparency and you can see these photos and receive updates on the projects by subscribing to the Reforest newsletter.
Q) What happens if a fire or other event destroys my trees?
A) Fire is a tough challenge for any reforestation project, but it’s not a reason to give up on planting trees. These projects are run by local experts who take steps to minimize fire risk, such as over-planting and selecting species that are fire and climate resilient. While we can’t guarantee that nothing will ever happen, we work hard to spread the risk across a diverse portfolio of projects and plan ahead of potential risks
