Tours
Frequently asked questions
Take your pick from a wide range of tours globally, including urban explorations, adrenaline-pumping adventures, cultural journeys, and eco-tours.
Sure are! We provide discounts for groups larger than 10 people. Just contact our team in store or online for more details.
If your plans change, you may be able to change your tour date in line with availability. Just keep in mind that some conditions apply, so please consult our terms or contact support for help.
Many tours are family-friendly. Check for age restrictions and suitability details before booking, or chat with one of our travel experts to find the right tour for you.
Your tour company should provide more details around this once you have booked.
Simple! Just select your preferred tour and date, then complete the required details in the enquiry form.
Cancellation policies vary by tour, so check with your travel expert or tour provider.
We recommend comfortable shoes, a hat, sunscreen, water, and a camera. Additional items may be needed depending on the tour (top tip: your tour companies website should have a detailed packing list for your tour).
In case of adverse weather conditions leading to cancellation, tour companies generally allow you to reschedule or apply for a refund - check with your travel expert or tour provider for further information.
Our customer service team is available over the phone - just call 0808 296 0447. Otherwise, head into your closest store to chat with one of our travel experts in person.
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* 0800 calls are free for landlines and mobiles. 0333 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply. 0844/0845 calls are 7p/pm plus your local carrier charge. Prices are per person twin share, correct as at the date of publication, subject to change and may be higher/unavailable for certain dates. Airfares are economy on specified airlines from London, unless otherwise stated. For full booking conditions visit Booking Conditions. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. We will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but not all the parts of your trip are listed on it, those parts not listed will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.
